Website Privacy Policy

About our privacy policy

This website is brought to you by Ltd. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, Limited ('we' or 'us') is the 'data controller' (the company who is responsible for, and controls the processing of, your personal data).


Personal data we collect about you

We will obtain personal data about you such as your name, email address, and query details, whenever you complete an online form such as our online contact and query submission page. We will also obtain information about you such as your bank details or company financial information when you register to use our online services or pay for them.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy.


How we use your personal data

We may use your data for the following purposes:

  • to help us identify you and any accounts you hold with us

  • administration and processing payments

  • research, statistical analysis and behavioural analysis

  • customer profiling

  • fraud prevention and detection and security vetting

  • notification of changes to our site or services and improving our services

  • marketing


Disclosure of your personal data

We may disclose your personal data you:

  • our agents, service providers and marketing partners where you have consented to us doing so

  • law enforcement agencies in connection with any investigation to help prevent unlawful activity



You have the right to stop us using your information for marketing purposes for our or third party products, promotions and events that may be of interest to you. If you want us to stop using your information for those purposes please email us at

We may keep anonymised and aggregated statistics of your response to any advertising provided to you such as you clicking on a particular advertisement and use it for the purposes already described.


Keeping your data secure

We will use technical and organisational measures to safeguard your personal data. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.



We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance and training.


Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • give consent on his/her behalf to the processing of his/her data

  • receive on his/her behalf any data protection notices


Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to or you can write to us at 3B, Shirland Mews, London, W9 3DY or call us on
020 8960 7194.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.