How to Manage Enquiries for a High Conversion Rate (First Contact)
Your marketing process (see last blog series) has produced an Enquiry either by phone, email or webform. It must come straight to the practice owner for an immediate response because time is of the essence. Call them personally and say you’d like to book a 30-minute (Zoom) meeting to properly understand their situation and consider how best you can help. Avoid getting sidetracked into answering questions ‘on the hoof’, really important. Send a calendar invitation for them to accept, and ask for a full set of accounts and last tax return.
It’s all about process. No ‘selling’ involved (i.e trying to make people buy what you’ve got) Once started you just keep going, and it all gradually happens. But if you can’t wait for the next emails click here to get started now.
And we can also do this hands-on with you, if you wish...
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With kind regards from
Duncan
Duncan Collins founded Runagood® to make practical solutions affordable for owner managers profitably for accountancy practices by pioneering AI. He has automated the 000’s of consultancy techniques he learned the hard way during 60 years of directly and indirectly running, helping, buying, selling one million businesses large and small. Ask him anything, anytime for free here.